After a long wait and being the butt of one too many jokes (including from yours truly), low-cost carrier Sun Country officially launched its own smartphone app on Wednesday.
The Sun Country Airlines app is now finally available for both iPhone and Android users in the App Store and Google Play, respectively. Rather than tapping in SunCountry.com on a mobile browser, travelers can now simply download and use the app to book flights, manage and check-in for an upcoming flight, select seats, and more.
Struggling to find it? So did I: Try searching for “Sun Country Inc” in the App Store.
The app itself is simple but sleek. After booting up, users can toggle between the home page, manage any upcoming Sun Country flights, hop over to book a new trip, and check on the status of a flight. If you've got a Sun Country flight coming up, you can now check-in through the app and send your boarding pass straight to your digital wallet – again, replacing the previous process of using a mobile browser to check in.
It's long overdue … and Sun Country knows it. Offering customers an app is the bare minimum in the increasingly tech-forward airline industry and has been for sometime: All the big U.S. carriers and even Sun Country's low-cost competitors like Spirit, Frontier, and Allegiant have offered an app for years.
And Sun Country isn't pretending like it's breaking ground here. In its announcement for the new app, the airline tacked on a cheeky “finally” in the phrase: “Our mobile app is here.”
But technically, it's not even a first for Sun Country. The airline previously offered an app but killed it off way back in 2017. Many years (and a cumbersome process to rebuild the airline's outdated reservation system) later, Sun Country promised an app was in the works – almost a year ago to the day, in fact. Earlier this month, CEO Jude Bricker said it was coming soon.
Now, it's here. Finally, Sun Country flyers can use an app.
“The new mobile app is part of a multi-year investment in enhancing our digital experience for our customers,” Colton Snow, Sun Country's chief marketing officer, said in a statement . “In 2019, as part of the airline’s transformation into a low-cost carrier focused on leisure travel, Sun Country invested in a new reservation platform and mobile-friendly website that improved the customer experience in exploring destinations, booking, and managing their trips. The new app is a continuation of those tools for our customers.”
Bottom Line
It's the year 2024, and Sun Country finally has a smartphone app. Travelers with both iPhones and Androids can now download the Sun Country app to check in, manage a trip, select seats, book flights, and more.
I think even Sun Country executives would agree: It's about time.